Privacy Policy

1. Introduction

This Privacy Policy explains how WaBot ("we", "us") collects, uses, and protects your information when you use our WhatsApp marketing and automation platform.

2. Information We Collect

• Account data: name, email address, password (encrypted), and billing details you provide.
• WhatsApp session data: connection tokens needed to link your WhatsApp number. We do not have access to your WhatsApp password.
• Content you upload: contact lists, message templates, media files, and campaign data.
• Usage data: log data, IP address, browser type, and actions within the platform.

3. How We Use Your Information

• To provide and operate the Service (sending campaigns, running chatbots, generating reports);
• To process payments and manage subscriptions;
• To send service-related notifications;
• To improve the platform and prevent abuse.

4. Your Contacts' Data

Contact lists you upload are processed solely to deliver your campaigns. You are responsible for ensuring you have the legal right and consent to message your contacts. We do not sell or share your contact lists with third parties.

5. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform (e.g., hosting, payment processors) and when required by law.

6. Data Security

We use industry-standard measures including encryption in transit (HTTPS/TLS), encrypted password storage, and access controls. No method of transmission is 100% secure.

7. Data Retention

We retain your data while your account is active. You may request deletion of your account and associated data at any time; some records may be retained where required by law (e.g., billing records).

8. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage.

9. Your Rights

You may access, correct, export, or delete your personal data by contacting support or using your account settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the platform or email.

11. Contact

For privacy questions or requests, contact us through the support section of your dashboard.